Privacy policy

This policy sets out how I use, store and protect your personal and sensitive information, in line with General Data Protection Regulations (GDPR) May 2018. I may update this page, so please check back from time to time. 

Data collection

In order to run my business, I will need to collect personally identifiable information such as your name, address and other contact details. I am also professionally required to keep clinical notes which may contain sensitive information. Such information is also necessary to fulfil the contracted service I will have been asked to provide (e.g. a diagnostic or other clinical service or report).

Data sharing

The information you provide is confidential, subject to the exceptions laid out by my Terms & Conditions document which will be made available and signed in advance of commencing a contract. Exceptions include: when explicit consent is given to share information with another individual; information comes to light which indicates imminent harm to a child or vulnerable adult; sharing of unidentifiable information during professional supervision.

Data storage

I am committed to ensuring that your information is stored securely. I have put in place suitable physical, electronic and organisational procedures to safeguard this. Your information will only be retained for as long as it can be reasonably assumed to be required and as according to professional guidelines (7 years from discharge).  

Right to access

You have a right to ask for a copy of your personal information, free of charge. You also have the right to ask me to amend or change any incorrect information I hold about you. Contact details can be found here.

Right to be forgotten

Under GDPR, you have the right to ask an organisation to erase information held about you. Nevertheless, this is not an absolute right and applies only in certain circumstances.  In practice, health professionals are unlikely to be able to fully comply with such a request because of the legal basis upon which we store and process data (to provide a contracted service, establish or defend against legal claims, provide health or social care). However, please see above regarding your right to ask me to amend or change any incorrect information I hold about you.

Data Portability

As the client, you have the right to receive the personal information, which you previously provided, and to transfer that information to another party. For the purposes of the General Data Protection Regulations (GDPR) 2018, the “data controller” is Dr Fiona McClean of McClean Professional Psychology.

Website cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
I use traffic log cookies to identify which pages are being used. This helps me analyse data about webpage traffic and improve our website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites

My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over the destination website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Dr Fiona McClean 

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